Support Board 3.5.9 – PHP Chat GPT AI Application
Support Board is a powerful PHP chat and AI automation script designed to improve customer communication and support management. It integrates AI-driven chatbots with human support agents, providing a seamless, professional, and automated support experience across multiple platforms, including WooCommerce, email, and social media channels.
Key Features
- AI-powered chatbots with bot training capability
- Multi-user direct messaging & conversation management
- WooCommerce integration for customer support
- Departments & team collaboration support
- Automations, triggers, and follow-up messages
- Proactive chat popups & welcome messages
- Knowledge base integration for self-service
- Email piping & newsletter subscription support
- Saved replies and message templates for quick responses
- Multilingual support for global businesses
- Notifications & real-time queue system
- Omni-channel support with social media integration
- Rich messages with attachments & interactive options
- Seamless human takeover from chatbot to live agent
Pros & Cons
| Pros | Cons |
|---|---|
| AI-driven automation reduces manual workload | Advanced setup may require technical skills |
| Seamless WooCommerce & social media integration | Some features may need premium add-ons |
| Multilingual and responsive for global users | Customization may require coding knowledge |
Frequently Asked Questions
Q1: Does Support Board integrate with WooCommerce?
A: Yes, it includes full WooCommerce integration to manage store-related support directly from the chat system.
Q2: Can Support Board handle multiple agents?
A: Yes, it supports departments and multi-user communication, making it ideal for support teams.
Q3: Is it mobile-friendly?
A: Absolutely. Support Board is fully responsive and works across all devices seamlessly.
Q4: Can I use AI for automated responses?
A: Yes, it includes AI chatbots that can be trained to handle repetitive queries and provide instant responses.
